CONSUMER RESOURCES

Information about particular agencies/registries

717-783-1379

Quality Assurance of Compliant Hotline Phone: 1-800-254-5164
Address: 1200 Veteran Hwy #820 Bristol, PA 19007 Phone: 215-781-5070
Address: 1414 N. Cameron St. Suite C, Harrisburg, PA 17103 Phone: 800-692-7443 TTY: 877-375-7139 Email: ppa@ppainc.org
10820 Guilford Road, Suite 202 Annapolis Junction, MD 20701-1105 Helpline for complaints and appeals: (888) 396-4646 TTY: (888) 985-2660 Fax: (855) 236-2423 https://www.livantaqio.com/en/States/Pennsylvania
Equal Employment Opportunity Commission 202-663-7081
PA Human Relations Commission 717-787-9784
Pennsylvania Department of Aging 555 Walnut Street, 5 th Floor Harrisburg, PA 17101-1919 Phone-717-783-8975 https://www.aging.pa.gov/aging-services/Pages/Ombudsman.aspx *Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and issues on behalf of individuals residing in long-term care settings, such as nursing homes, assisted living facilities, and personal care homes. Ombudsmen empower residents by educating them on their rights under federal and state law and advocate for those who are unable to advocate for themselves, to ensure that they receive the highest quality of care. They also work to bring about change that improves care at the local, state, and national levels.*

Pennsylvania Department of Aging

555 Walnut Street, 5 th Floor

Harrisburg, PA 17101-1919

Phone-717-783-8975

https://www.aging.pa.gov/aging-services/Pages/Ombudsman.aspx

*Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and

issues on behalf of individuals residing in long-term care settings, such as nursing homes,

assisted living facilities, and personal care homes. Ombudsmen empower residents by

educating them on their rights under federal and state law and advocate for those who are

unable to advocate for themselves, to ensure that they receive the highest quality of care.

They also work to bring about change that improves care at the local, state, and national

levels.*

Bucks County AAA Address 1: 55 E. Court St. Address 2: 3rd Fl. City: Doylestown State: PA Zip: 18901 Phone: 267-880-5700 Website: http://www.buckscounty.gov/231/Area-Agency-on-Aging-AAA *Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and issues on behalf of individuals residing in long-term care settings, such as nursing homes, assisted living facilities, and personal care homes. Ombudsmen empower residents by educating them on their rights under federal and state law and advocate for those who are unable to advocate for themselves, to ensure that they receive the highest quality of care. They also work to bring about change that improves care at the local, state, and national levels.*

Chester County AAA
Address 1: 601 Westtown Rd. Ste. 320

City: West Chester

State: PA

Zip: 19380

Phone: 610-344-6350

Website:

http://www.chesco.org/aging

Delaware County AAA Address 1: 206 Eddystone Ave. City: Eddystone State: PA Zip: 19022 Phone: 610-490-1300 Website: http://www.delcosa.org/
Montgomery County AAA Address 1: 1430 DeKalb St. City: Norristown State: PA Zip: 19404 Phone: 610-278-3601 Website: http://www.montcopa.org/148/Aging-Adult-Services
Philadelphia County AAA Address 1: 642 N. Broad St. City: Philadelphia State: PA Zip: 19130 Phone: 215-765-9000 Website: http://www.pcacares.org/
Philadelphia County CARIE Aging Advocacy Land Title Building 100 S Broad Street, Suite 1500 Philadelphia, PA 19110 Phone: 215-545-5724 Toll Free: 800-356-3606 * CARIE aims to improve the well being, rights and autonomy of older persons through advocacy, education, and action.
Protection and Advocacy Agency 1414 Cameron St. Suite C Harrisburg, PA 17103 Phone: 877-375-7443
PA Human Relations Commission 333 Market St 8th floor, Harrisburg, PA 17101 Phone: 717-787-9784 https://www.phrc.pa.gov/Pages/default.aspx
PA Association for the Blind 555 Gettysburg Pike, Suite A300 Mechanicsburg, PA 17055 Phone: 717-766-2020 https://www.pablind.org/
To Report Child Abuse Childline Phone: 1-800-932-0313
To Report Abuse of Adult between 18-59 years Adult Protective Services Phone: 1-800-490-8505
To Report Abuse of Adults Over 60 years Older Adult Protective Services Phone: 717-265-7887 Option 2 or Phone: 1-800-490-8505